Terms of Service
Last updated: January 2026 — the terms and conditions for using MatiWon Technology products and services.
Acceptance of Terms
By accessing or using the MatiWon website, Channel Manager, Property Management System, Booking Engine, or AI Advisor, you agree to be bound by these Terms of Service.
Our Services
MatiWon provides hotel channel management, property management, direct booking, and AI-driven revenue advisory tools on a subscription basis, as described on our Pricing page.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, including rates, availability, and content you publish to OTAs through our platform.
Billing & Cancellation
Plans are billed monthly or annually as selected at checkout. There is no long-term lock-in — you may cancel your subscription at any time. Fees already paid are non-refundable except where required by law.
Third-Party Channels
MatiWon integrates with third-party OTAs and payment gateways. We are not responsible for outages, policy changes, or errors originating from these third-party platforms, though we work to minimize their impact on your bookings.
Acceptable Use
You agree not to misuse the platform, attempt unauthorized access, or upload unlawful, misleading, or infringing content to your property listings.
Limitation of Liability
MatiWon is provided on an "as is" basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of our services.
Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our services after changes take effect constitutes acceptance of the revised terms.
Contact Us
For questions about these Terms, contact us at support@matiwon.com or +91 85068 06030.