Privacy Policy
Last updated: January 2026 — how MatiWon Technology collects, uses, and protects your data.
Information We Collect
When you use our website or services, we may collect information such as your name, hotel name, phone number, email address, and property details that you voluntarily submit through our demo request or contact forms. We may also collect usage data such as pages visited and device/browser information to improve our website.
How We Use Your Information
We use the information we collect to respond to demo requests and inquiries, provide and improve our channel manager, PMS, booking engine, and AI Advisor products, send booking, payment, and account-related notifications, and communicate offers or updates relevant to your hotel.
Data Sharing
We do not sell your personal information. We may share data with OTA partners, payment gateways, and service providers strictly to the extent required to deliver our services (for example, syncing your rates and availability to Booking.com or MakeMyTrip on your instruction).
Data Security
Your data is protected using industry-standard encryption and access controls. We host our systems on secure, scalable cloud infrastructure with automatic backups.
Cookies
Our website may use cookies and similar technologies to remember preferences and understand how visitors use our site. You can disable cookies in your browser settings at any time.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy, reach out to us at support@matiwon.com or +91 85068 06030.